Using Twitter Data to tell stories

Earlier this week, our friends at the New Jersey Health Initiatives we kind enough to host our dear friend Dr. Elena Ragusa of Drive Evaluation and myself to talk about how to use Twitter more effectively in social services.

We might have this sense that we have to jump on major trends or spark something controversial. And that can be true, to a point. We know that things that are emotionally arousing tend to elicit greater attention. That arousal can be positive (like awe or surprise) or negative (like anger or anxiety).

But we get into that in this video! Check it out and let us know what you think in the comments.

And, don’t forget to check out our Twitter app on Readiness Learning Systems. The whole website’s in beta, so if something breaks, just let us know.

But wait, there’s more

Over the next few weeks we’ll be rolling out a more advanced Twitter analysis service. Maybe your team has some of the following questions:

  1. How effective is our Twitter use in terms of favorites, retweets, and ratioed tweets?
    1. What do our target audiences respond the most to?
  2. How does it compare to our peers? 
  3. What might make our Twitter use more effective?
    1. How can I increase followers?
    2. How can I increase retweets/likes?

Well, we’ll be able to help you answer these. So, stay tuned!